September to November 2024
Mental health and alcohol and other drugs services in Australia are multifaceted and encompass a wide range of services, programs and approaches to meet the needs of diverse client groups.
Since 2015 a range of reports and strategies have been developed in the early education, disability, aged care and alcohol and other drugs sectors which acknowledge the need for improvements in relation to mental health services. The improvements typically reference awareness of mental health issues and co-existing conditions, developments in design and delivery of services, recognition of the role of the peer/lived experience workforce and the need for workforce development and vocational skills and training.
The sector faces challenges in service delivery due to outdated training units as concepts and practices have emerged or been developed since 2015. The full extent of these changes will be investigated within the project and feedback from stakeholders will inform whether and how they are incorporated into the qualifications and units.
Project Scope
This is an 18-month project and there will review of 5 qualifications, 7 skill sets and 41 units of competency. The new qualifications will support a range of occupations including:
- Mental Health Support Worker
- Mental Health Outreach Worker
- Alcohol and Other Drugs Community Rehabilitation Worker
- Drug and Alcohol Community Support Worker
- Youth Alcohol and Other Drugs Worker
- Community Rehabilitation Worker
- Community Rehabilitation and Support Worker
- Outreach Officer
- Assistant Community Services Worker
- Assistant Community Health Worker
Qualifications
Skill sets
Project governance and consultation strategy
We have established a Technical Committee (TC) of experts to provide advice for the project. TC members are selected for their relevant expertise on the diverse aspects of the project.
Project fact sheet
Nov 2024 - Apr 2025
We have completed the project development to update the qualifications.
A Technical Committee (TC) comprised of industry experts has been established to:
- identify relevant stakeholders
- advise on communication and consultation strategies
- provide technical advice on the skills and knowledge.
Functional Analysis
Our Functional Analysis Report used in-depth research to provides a clear and detailed overview of the roles, functions, and skills required in the mental health and alcohol and other drugs sector.
We are committed to developing training products that meet industry standards and contribute to improving workforce readiness by identifying gaps and opportunities in skills development.
The report outlines key competencies needed to meet industry demands and supports workforce development by exploring nationally endorsed training pathways.
Methodology
To ensure accuracy and relevance, the functional analysis research process included desktop research and interviews.
Desktop research included reviews of job advertisements, organisational structures, industry reports and government labour market data to understand workforce skills requirements and identify emerging trends.
For the interviews, we engaged with employers, peak bodies, registered training organisations and subject matter experts to gather valuable insights into practical roles, functions, sub-functions, skills and knowledge requirements.
These conversations helped us identify the specific tasks, challenges, and competencies employers prioritise in various work settings.
We also gained a deeper understanding of employer expectations, current and future workforce needs to define functions and sub-functions to guide workforce development, and training product solutions for the sector.
Read the Functional Analysis Report